SAN FRANCISCO--(BUSINESS WIRE)--Oct. 12, 2000--With upwards of
2,000 attendees expected to take-over Nob Hill hotels Nov. 10-12 for
the second annual Personalization Summit here, it's easy to see just
how much steam Customer Relationship Management (CRM) and the
Personalization movement is gaining among devotees of advanced
marketing techniques.
The first Personalization Summit made its debut here one year ago
to a surprisingly large audience of nearly 700, stretching the
capacity of the host Fairmont Hotel. But next month's event - which
has tripled in size and scope - has required conference organizers to
expand the venues to include not just the Fairmont Hotel, but the
Masonic Center and Stanford Court Hotel, as well.
Personalization Summit 2000 will bring together customers,
partners, technology and marketing experts and industry leaders for
two days of actionable general sessions, informative break-outs and an
exhibit fair featuring top providers of personalization technology.
The exponential interest in the Personalization Summit, now cited
by pundits as the definitive event on CRM and personalization
techniques and strategies, can be tracked to two factors, according to
Steve Larsen, senior vice president of Net Perceptions, the program's
underwriter with Peppers and Rogers Group: "First, all serious
marketing professionals have embraced personalization as the `holy
grail' of 21st century marketing," said Larsen. "We are fundamentally
changing the rules, which creates a critical need for people to really
understand the power of personalization for their business. Second,
the Personalization Summit attracts the best and the brightest people,
both in terms of speakers and attendees. This event has emerged as the
mecca for learning the most effective personalization strategies and
techniques that can be applied in business today."
All-Star Line-Up of Speakers
The second annual Personalization Summit San Francisco will
feature an all-star line-up of bottom-line-oriented visionaries who
will each address different aspects of where personalization stands
today, where it's headed and how it can drive real-time ROI.
Featured keynote speakers include:
-
Robert Krulwich: special correspondent, ABC News
-
Esther Dyson: Technology thought leader, author of Release 1.0
and chairman of Edventure Holdings
-
Geoffrey Moore: Technology consultant, venture partner and
author of "Crossing the Chasm" and "Living on the Fault Line"
-
Martha Rogers, Ph.D.: co-founder of Peppers and Rogers Group
and a nationally-recognized expert on 1:1 marketing
-
John Hagel III: co-author of "Net Worth" and "Net Gain" and
chief strategy officer of 12 Entrepreneuring
-
Mark Singer: co-author of "Net Worth" with Hagel, Singer is a
top e-commerce management consultant and principal at McKinsey
& Company
-
Dr. Peter Sealey: Founder of Allpizza.com and adjunct
professor of marketing at the Hass School of Business,
University of California
Break-Out Sessions Sizzle
Break-out sessions will feature top industry analysts and CEOs
including ATG's Jeet Singh, BroadVision's Pehong Chen and Vignette's
Greg Peters. This year, tracks have been expanded from three to
four--adding a new focus on Business Trends that covers ROI, business
futures and predictions for the personalization space.
A Techniques Track will provide attendees with actionable, useful
tips on incorporating personalization into their business, while the
Strategies Track will offer more of a marketing focus on the impact
that personalization can have in building long-term customer
relationships. Finally, a Case Studies Track brings to life real-time
applications of personalization and helps identify new tools and
trends in the space.
Sponsorships & Exhibit Space Near Sell-Out
With the enormous demand from marketing and technology
professionals to attend the Summit, sponsors and exhibitors have all
but bought-out available booths and sponsorships. The line-up of
companies participating in the Summit includes: